How do I check the status of my order?Updated 4 months ago

Once your ILIA Beauty order ships, you’ll receive an email with tracking information. You can also see all order updates in your account by logging into your ILIA Beauty account. If you're unable to locate the email in your main inbox after +1 business day, please check your spam or promo folders for an email from [email protected]. For Gmail users, please check your primary, social, and promotional folders too.

• **We recommend adding us to your contacts to prevent additional emails from going to spam

If you have any questions about the status of your order, please email us at [email protected], or chat with us during business hours, our ILIA Specialists are happy to assist. 

To create or login to your ILIA Beauty account, please follow this link: https://iliabeauty.com/en-ca/account/login